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Feature · Reminders

Reminders, and the next grooming reminder

A dog needs grooming every six to eight weeks. The owner still has to remember.

A confirmation when they book, a reminder the day before the appointment, and above all a nudge as the next grooming approaches: messages go out automatically, by text and by email. Your clients come back at the right pace, without you chasing them one by one.

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A team based in Rennes, France, replies within a few hours

A freshly groomed curly-coated goldendoodle sitting in a bright room
The next grooming

The reminder that brings the dog back before the coat gets matted.

On the date you choose, six, eight or ten weeks after the last visit, RDV360 nudges the owner to book again. That is what turns a one-off client into a regular, and a patchy calendar into a schedule that runs smoothly.

See pet records and the client file →

Fewer missed appointments

One appointment in seven is missed. A text recovers most of them.

That is the order of magnitude seen in the industry, and a simple text reminder recovers most of those appointments (source: industry study). With long time slots, the space freed by a cancellation can be booked again right away.

See the salon calendar →

Consents

Every consent is dated and tracked, and every refusal is respected.

Consents are collected automatically, time-stamped and tied to their source, refusals included. An owner who declines promotional messages still receives their appointment reminders: they are not the same kind of message.

And also

Reminders that ask nothing of you

Next grooming reminder

The nudge goes out on its own, at the interval you set for each coat type.

SMS and email

Confirmation and day-before reminder, by text as well as by email.

Tracked consents

Every consent and every refusal is dated and stored with its source.

They trust us

The elegance of great service, the peace of mind of a reliable tool.

4,000professionals use it
4.8/5on Trustpilot (118 reviews)
3.3 millionappointments booked in a year
I've been using RDV360 for more than 5 years: the software is very comprehensive, easy to use, and everything works really well. I was able to compare it with another very well-known service: much more expensive and no better. Nothing but positives!
Marie T. Client for more than 5 years
Very powerful software, at a price competitors just can’t match. The team is very responsive and efficient. You can go for it with your eyes closed.
Manuel G. RDV360 client
I took the plunge thanks to the team’s professionalism and attentiveness, already 10 years ago now.
Beautyfly RDV360 client

Excerpts from customer reviews published on Trustpilot (rated 4.8/5 from 118 reviews, translated from French).

You may be wondering…

Your questions about reminders

Are reminders part of the free plan?

SMS reminders come with the Pro plan. The Free plan covers the calendar, 24/7 booking and Reserve with Google.

How does the next grooming reminder work?

You set an interval (six to eight weeks depending on the coat, for example) and, when it comes up, the owner automatically receives an invitation to book again.

What if a pet owner refuses messages?

Their refusal is recorded, time-stamped and respected without you having to think about it. Consents keep a record of their source.

Official sources

Page updated on October 10, 2026.

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