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Feature · Reviews and online reputation

Pet owners’ reviews and your salon’s reputation

Trust is earned on the grooming table, and read on Google.

After the appointment, the pet owner is invited to leave a review. You reply, and the salon’s reputation grows visit after visit rather than through campaigns.

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No credit card · No commitment

A team based in Rennes, France, replies within a few hours

Reserve with Google partner: clients book straight from your Google listing

A woman hugs her freshly groomed dog outdoors in the sun
Asked at the right moment

The review is requested just as the dog comes out looking great.

The request goes out right after the appointment, while the visit is fresh. That is the moment the owner has something to say, and is happy to take two minutes to say it.

See reminders and automatic messages →

Visible where people look for you

A polished Google profile, with a button to book.

Reviews appear on your Google Business Profile, the same one that carries the Reserve with Google “Book online” button. The pet owner reads, feels reassured and books, all in one go.

Discover the rdv360.com directory →

And also

A reputation that builds itself

Automatic requests

The review request goes out after the appointment, with nothing for the front desk to do.

Replies to reviews

You reply to reviews, including the less glowing ones: people notice.

Consents respected

An owner who has declined messages is not asked.

They trust us

The elegance of great service, the peace of mind of a reliable tool.

4,000professionals use it
4.8/5on Trustpilot (118 reviews)
3.3 millionappointments booked in a year
A big thank-you for such quick responses. It's important to me to know I can count on customer service whenever I have a question or a problem.
Fanny L. RDV360 client
I've always found people who listen, ready to find the right solution whenever a problem came up. Thank you all.
Constantin B. RDV360 client
The team helped us get our calendar online and set it up, even though our request was about the free plan. We'll be sure to recommend you.
Goron RDV360 client

Excerpts from customer reviews published on Trustpilot (rated 4.8/5 from 118 reviews, translated from French).

You may be wondering…

Your questions about reviews

Are reviews published automatically?

No. The pet owner is invited to leave a review, and only they can publish it.

Can I reply to reviews?

Yes, the salon’s reply appears under the review, as on any Google Business Profile.

What if a pet owner has refused messages?

They are not asked: consents are tracked and respected automatically.

Page updated on October 10, 2026.

Let your happy clients do the talking.

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