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Feature · Pet records

Pet records and the client file for your salon

Each dog’s coat, temperament and habits, right in front of you.

Every appointment feeds the pet’s record and its owner’s: breed, coat type, past services, care to plan for, temperament. You pick up the grooming where you left off, without guessing or asking twice.

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A team based in Rennes, France, replies within a few hours

A cocker spaniel with long silky ears lying on a grooming table
Your file belongs to you

You import it, you export it, it stays yours.

Your existing database comes in with a single import, and everything comes out whenever you decide: contact details, pets, visit history and consents. No lock-in, nothing to re-enter the day you change tools.

GDPR consents

Collected automatically, dated, tracked with their source.

Every consent and every refusal comes with its date and its origin: online booking, or a record created at the counter. The record works both ways, and a refusal applies without you lifting a finger.

From record to reminder

The pet’s habits become reminders.

A long-haired dog due every six weeks, matting to keep an eye on, a bath to repeat: what the record notes turns into an automatic reminder, by text or email, on the planned date.

See reminders and next grooming →

And also

The whole file, in one place

Pet and owner records

One owner, several pets, a single file to open.

Import and export

Your existing database comes in with one import, and everything comes out whenever you want.

Tracked consents

Dated, with their source, refusals included.

They trust us

The elegance of great service, the peace of mind of a reliable tool.

4,000professionals use it
4.8/5on Trustpilot (118 reviews)
3.3 millionappointments booked in a year
Lots of options that other competitors don't have, for example limiting online booking to clients already registered in the client file. That's great when you want to manage your clientele. Only one bug in 4 years: I recommend it with my eyes closed.
Christelle D. Client for 4 years
Easy to use and very functional. I recommend it!
Jian G. RDV360 client
I've been using it professionally for more than 6 years, without any problems. It's simple, smooth, and much cheaper. If you're still on the fence, don't hesitate.
Nails Lb RDV360 client

Excerpts from customer reviews published on Trustpilot (rated 4.8/5 from 118 reviews, translated from French).

You may be wondering…

Your questions about pet records

Can I bring over the file from my old software?

Yes. You import your records into RDV360, and export them again whenever you like: the file stays yours.

How do you handle an owner with several pets?

The owner’s record holds all their pets, each with its own history, coat type and usual care.

How are GDPR consents handled?

GDPR is the European data protection regulation. Consents are collected automatically, time-stamped and tied to their source, refusals included, and they apply without any action on your part.

Official sources

Page updated on October 10, 2026.

Keep all your dogs’ files in one place.

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